Question 1

How do I make a reservation at Kattil?

Accepted Answer

You can book directly through our website, call us at +91 74487 49779, or use any of our authorised booking partners. We recommend booking at least two weeks in advance to secure your preferred room.

Question 2

What amenities are included with my room?

Accepted Answer

All rooms include high-speed Wi-Fi, daily housekeeping, complimentary breakfast, 24/7 butler service, and access to our pool and wellness areas. Specific inclusions vary by room category.

Question 3

What dining options does Kattil offer?

Accepted Answer

We offer an all-day dining restaurant featuring contemporary takes on Tamil Nadu's rich culinary heritage, a rooftop bar, and in-room dining available 24 hours. We celebrate seasonal, locally sourced produce.

Question 4

What is your pet policy?

Accepted Answer

We welcome well-behaved pets in select rooms with prior notice. A refundable pet deposit of ₹2,000 applies. Please inform us at the time of booking so we can prepare your room accordingly.

Question 5

Can I modify my reservation after booking?

Accepted Answer

Yes, modifications are welcome up to 72 hours before your arrival date, subject to availability. Please contact our reservations team directly for assistance.

Question 6

Is the infinity pool open year-round?

Accepted Answer

Yes, our infinity pool is open every day from 6:00 AM to 10:00 PM. Pool towels and loungers are provided complimentary. Private pool sessions can be arranged upon request.

Question 7

Can you accommodate dietary restrictions?

Accepted Answer

Our culinary team is experienced in creating meals for all dietary requirements including vegetarian, vegan, gluten-free, Jain, and allergy-specific diets. Please inform us at the time of booking.

Question 8

Is smoking permitted on the property?

Accepted Answer

Kattil is a predominantly smoke-free property. Smoking is only permitted in designated outdoor areas. A deep-cleaning surcharge of ₹5,000 will apply for violations inside rooms.

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